What is a pending query?
A query with a status of "pending" is still being processed. Do not resubmit a pending query, as this will result in a duplicate transaction and you will receive a duplicate charge. If a query status remains pending for more than one business day, contact the NPDB Customer Service Center.
Other Questions You May Find Helpful
- I submitted my query a couple of hours ago; why haven't I received the response?
- What data fields are required to a submit a query?
- What should I do if I see a blank page when I try to download my query response?