Subject Information

The NPDB is committed to maintaining accurate information and ensuring that subjects of reports are informed when the NPDB receives reports about them. Reporting entities are responsible for the accuracy of the information they report.

The content of reports is determined by the reporting entity and not by the NPDB. When the NPDB receives a report, the information is processed by the NPDB system exactly as submitted by the reporting entity. Any changes or corrections to a report may only be submitted by the reporting entity.

When the NPDB processes a report, a notification is sent to the subject of the report, and a copy of the report is made available to the reporting entity for verification purposes. The notification to the subject of a report (the Subject Notification Document) includes instructions for obtaining an official copy of the report through the Report Response Service on the NPDB website. The subject of a report should review the report for accuracy, including identifiers such as current address, telephone number, and place of employment.

Correcting an Address

Notification of a report is sent to the subject of a report's address provided by the reporting entity. If the report contains an incorrect address, the subject of a report may update the home, work, or both addresses as maintained by the NPDB through the Report Response Service. Future correspondence will be mailed to the subject of a report at the address specified; however, this does not change the subject of a report's address as reflected in the report that was submitted to the NPDB. Only the entity that originally submitted the report can modify or correct information provided in the report. The subject of a report should contact the entity identified in Section A of the report and request that it make the address correction.

Correcting Information in the Report

A subject of a report may not submit changes to a report. This includes information such as the subject of a report's date of birth, address, date of graduation, Social Security Number, or other identifiers, as well as the description of the reported event. At any time, the subject of a report may enter the report into Dispute Status, add a Subject Statement, or both. For more information regarding these options, go to Chapter F: Subject Statements and the Dispute Process.