Q&A: Fees
- How does an eligible entity request a credit from the NPDB?
- A hospital's administrator charged queries to the hospital's credit card and now can't figure out the bill from the credit card company. Does the NPDB reconcile credit card mistakes?
- What should an administrator do if the eligible entity's credit card payment was rejected?
- An eligible entity's EFT account is on hold. What should it do?
- Will the NPDB Customer Service Center provide eligible entities with the balance of their EFT accounts?
- Why can't eligible entities see the reference number on their billing statements?