Authorized Agents
Eligible entities may elect to use authorized agents to query and/or report to the NPDB on their behalf. An eligible entity may choose to have the query charge assessed either to its preauthorized EFT account or its agent's preauthorized EFT account. Another option is for the eligible entity to pay for the query using its own credit or debit card, or for the authorized agent to use its credit or debit card.
When an eligible entity designates an authorized agent to query on its behalf, the eligible entity ultimately is responsible for the payment of query fees incurred by its authorized agent. This includes any outstanding balances for unpaid queries. Written agreements with authorized agents should include procedures for the payment of query fees.